Refund Terms
Effective Date: October 10, 2023
1. Introduction
Welcome to FENTHORYXA. We strive to ensure customer satisfaction with our products. Should you experience any issues, this document outlines the refund terms applicable to your purchase.
2. Eligibility for Refunds
You are eligible for a refund if your request meets the following conditions:
- • The item was purchased directly through FENTHORYXA.
- • You have initiated the refund process within 30 days of purchase.
- • The product is returned in its original condition and packaging.
3. Non-Refundable Items
The following items are not eligible for refunds:
- • Gift cards
- • Downloadable software and digital products
- • Items purchased on sale or with promotional discounts
4. Refund Process
To initiate a refund, please follow these steps:
- Contact our support team at [email protected] with your order details and reason for refund.
- Once approved, return the product to the address provided by our team.
- Upon receiving the returned product, we will process the refund to your original payment method within 10 business days.
5. Contact Us
If you have any questions regarding our refund terms, please feel free to contact us:
Email: [email protected]
Phone: +1 (234) 567-8901
Address: 123 Fenthoryxa Lane, Suite 456, New York, NY 10001, USA
Thank you for choosing FENTHORYXA.